About Us

Everything you need to know

Our Philosophy

Your success is our success

Collaborative
Strategic
Business Partner

We take the time to continuously understand your business needs.

Cooperative
Business
Model

We bring our clients together to identify opportunities and provide an economy of scale.

Curator of
Digital
Ecosystem

We identify opportunities to solve problems and drive revenue through Fintech and other partnerships.

Unparalleled
Systems
Integrator

We elevate the digital experience by deeply integrating with your core and other systems.

Our Story

We are an enterprise digital banking CUSO that exclusively serves credit unions. Since our founding in 2007, we have developed a comprehensive, state-of-the-art suite of digital products that represent your largest member touch point, with the ability to expand across your other member engagement channels. We are owned by multiple credit unions and dedicated to the mission of bringing advanced technology solutions to your membership.

Connect is headquartered in Sandy, UT, within the Salt Lake City metropolitan area.

Our Approach

We use a mobile-first development strategy, aggressively including the bulk of our online banking functionality into our native mobile application for feature parity and maximum member convenience. What really differentiates Connect from the competition is our departure from the traditional cookie-cutter approach, and our flexibility to fully customize the application to achieve each client's objectives, in a very affordable manner.

Connect has always put our clients in the driver’s seat when it comes to product evolution and the development roadmap. Our Client Advisory Council plays an important role in prioritizing projects for ongoing general product evolution. Our Innovation Group, which contains our most forward-thinking clients, influences the development of new services to further expand the capabilities of the digital banking platform, and in doing so, is instrumental in guiding the annual product roadmap.

Our People

Our strength relies on the diverse, engaged, fun, and experienced people who create and support our products and serve our credit union clients. At every level, we seek out those rare individuals who combine analytical rigor with broad vision and a human touch. We believe that increasingly complex challenges demand people with both deeper expertise and the ability to engage with passion for technology.

Leadership Team

Grant Parry

Grant Parry

President & CEO

Grant navigates our path forward as Connect’s fearless leader

Kaylene Anderson

Kaylene Anderson

SVP Finance

Kaylene oversees accounting & human resources

Anthony Bender

Anthony Bender

SVP Technology

Anthony orchestrates all things technology-related

Brandon Burt

Brandon Burt

VP Product Management

Brandon oversees product design and development

Randy Hansen

Randy Hansen

VP Engineering

Randy spearheads our engineering and system architecture

Rob Italiano

Rob Italiano

VP Implementations

Rob handles client implementations and deployments

Chris Jones

Chris Jones

VP Client Services

Chris manages service & support for our clients

Ross Karcher

Ross Karcher

VP Applications

Ross oversees our application development initiatives

Brian Warfel

Brian Warfel

VP Partners

Brian curates and manages our third-party relationships

Meredith Brooks

Meredith Brooks

VP Sales

Meredith manages Connect's sales and account management activities

Kelly Warfel

Kelly Warfel

VP Marketing

Kelly handles our marketing and communications initiatives

© 2021 Connect Financial Software Solutions. All rights reserved.
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