Sandy, UT – Connect Financial Software Solutions (Connect), a CUSO providing advanced enterprise digital banking services to credit unions, has announced the signing of a 5-year contract extension with Knoxville TVA Employees Credit Union (“KTVA”). Under the terms of the new agreement, Connect will continue to provide KTVA with services and support of the Emerge Digital Banking Platform through 2025.
Headquartered in Knoxville, TN, KTVA was founded in 1934 to provide affordable financial services for Tennessee Valley Authority employees. Today, KTVA is a $2.7 billion asset credit union serving over 220,000 members throughout nine counties in Eastern Tennessee. Since partnering with Connect in 2012, KTVA’s digital channels have become the central hub of member activity, with more than 121,000 active users, and totaling 42.5 million logins during the past year. Through their collaborative relationship with Connect, KTVA has been able to tailor the digital banking experience on the Emerge platform. The application has continually evolved to meet the needs of their membership.