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Connect FSS Introduces Voice Banking Platform

Sandy, UT – Connect Financial Software Solutions (Connect), a CUSO providing advanced enterprise digital banking services to credit unions, has announced the availability of a new voice banking platform, Emerge Voice Experience (EVE). EVE offers credit unions a digital channel for voice interactions that integrates seamlessly into Connect's digital banking platform.

EVE is a customizable voice banking platform that enables credit union members to interface with voice-controlled intelligent personal assistants. Voice banking is carried out through devices or smartphones compatible with Amazon Alexa or Google Assistant applications. Using conversational voice commands, members can quickly, conveniently, and securely execute banking functions such as obtaining balance information, making transfers, loan payments, and tracking spending.

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Connect FSS and Knoxville TVA Employees Credit Union Announce Multi-Year Contract Extension

Sandy, UT – Connect Financial Software Solutions (Connect), a CUSO providing advanced enterprise digital banking services to credit unions, has announced the signing of a 5-year contract extension with Knoxville TVA Employees Credit Union (“KTVA”). Under the terms of the new agreement, Connect will continue to provide KTVA with services and support of the Emerge Digital Banking Platform through 2025.

Headquartered in Knoxville, TN, KTVA was founded in 1934 to provide affordable financial services for Tennessee Valley Authority employees. Today, KTVA is a $2.7 billion asset credit union serving over 220,000 members throughout nine counties in Eastern Tennessee. Since partnering with Connect in 2012, KTVA’s digital channels have become the central hub of member activity, with more than 121,000 active users, and totaling 42.5 million logins during the past year. Through their collaborative relationship with Connect, KTVA has been able to tailor the digital banking experience on the Emerge platform. The application has continually evolved to meet the needs of their membership.

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CONNECT FSS SIGNS ALIVE CREDIT UNION TO EMERGE DIGITAL BANKING

Sandy, UT – Connect Financial Software Solutions (Connect), a CUSO providing advanced enterprise digital banking services to credit unions, has announced that Alive Credit Union has entered into a multi-year agreement for Connect’s Emerge Digital Enablement Platform. As part of the conversion to Emerge, Alive will be adding a host of additional features and functions, including Connect’s Mobile Welcome Page, Targeted Marketing, and the ability to edit content in the mobile app without requiring a new release from the App Store.

Headquartered in Jacksonville, FL, Alive is a financial cooperative for employees and family members of the healthcare industry with branches in Florida and Louisiana. Alive has grown into a $138 million asset credit union serving over 14,000 members. To continue this growth and remain ahead of members’ expectations of their digital services, Alive was drawn to the feature rich, yet affordable, online and mobile banking solution that Emerge offers.

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AMERICHOICE FCU GOES LIVE WITH CONNECT MOBILE BANKING

Sandy, UT – Connect Financial Software Solutions (Connect), a CUSO providing advanced enterprise digital banking services to credit unions, announces that AmeriChoice Federal Credit Union has successfully launched Connect Mobile Banking for their mobile channel. AmeriChoice FCU is a credit union based in Mechanicsburg, Pennsylvania with $182 million in assets and serves over 14,500 members in Cumberland, Dauphin, and Perry counties.

AmeriChoice converted to Connect’s Symmetry Online Banking platform in 2017. With the new conversion to Connect Mobile Banking, AmeriChoice has consolidated with Connect as their single-source provider of digital banking services for the credit union. Connect Mobile Banking brings an improved interface, access to more functionality, expanded security, and significant cost savings through system consolidation.

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CONNECT FSS ANNOUNCES BRAND NAME FOR DIGITAL BANKING PLATFORM

Sandy, UT – Connect Financial Software Solutions (Connect), a CUSO providing advanced enterprise digital banking services to credit unions, has announced that their digital banking product will now be known as the Emerge Digital Enablement Platform.

The establishment of a brand name for the Connect digital banking platform was motivated by the recent acquisition of the Symmetry eBanking platform from Wescom Resources Group (WRG). Connect develops and supports two digital banking products in its portfolio – Emerge for the current Connect platform, and Symmetry for the former WRG platform.

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CONNECT FSS WELCOMES WRG EMPLOYEES AND SYMMETRY EBANKING CLIENTS

Sandy, UT – Connect Financial Software Solutions, a CUSO providing advanced enterprise digital banking services to credit unions, is excited to officially welcome Wescom Resources Group employees and clients of the recently acquired Symmetry eBanking suite to the Connect FSS family. More than 30 WRG employees will be joining the team to support the 46 Symmetry eBanking clients making the move to Connect FSS. In addition to current clients and employees, the company will acquire WRG’s Symmetry eBanking suite and the Tampa, FL office.

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CUSO DIGITAL BANKING PROVIDER CONNECT FINANCIAL SOFTWARE SOLUTIONS JOINS THE CORELATION CERTIFIED PARTNER PROGRAM

Sandy, UT — March 26, 2018 — Connect is excited to announce its membership in the Certified Partner Program with Corelation Inc. Connect has developed, tested and successfully deployed its digital banking interface for Orion credit union in Memphis, TN. “This core integration leverages Corelation’s proven KeyBridge interface, which allows Corelation’s credit unions to provide an incredible range of capabilities via the digital banking channel”, said Grant Parry, President of Connect.

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